ItrustLD-logo

Privacy Policy

1. Introduction

ITrustLD ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use and protect it, and your rights regarding your data on www.itrustld.com. By using our services, you consent to this policy.

2. Information We Collect

  • Personal Information: When you register or perform transactions, we collect personal details such as your name, email address, contact details, payment information, and other relevant details.
  • Usage Data: We collect data about how you interact with our website, including IP addresses, browser type, device information, and time spent on pages.
  • Transaction Information: We keep records of transactions, deposits, withdrawals, and other activities in your iTrustLD Account.
  • Device Information: Data on the device you use to access our services, including device model, operating system, and unique device identifiers.

3. How We Use Your Information

  • Providing Services: To create and manage your account, process transactions, and communicate with you about your account and services.
  • Improving User Experience: We use data to understand and enhance how you use our services and for customer support.
  • Security and Fraud Prevention: To protect your account, prevent unauthorized access, and comply with legal requirements.
  • Marketing and Communication: With your consent, we may send updates, offers, or promotional content. You may opt-out of these communications at any time.

4. Information Sharing and Disclosure

  • Service Providers: With trusted partners who help us operate our platform, process transactions, or provide services.
  • Legal Compliance: To comply with legal obligations, court orders, or to protect our rights, safety, or property.

5. Data Security

We implement appropriate security measures, including encryption and access controls, to protect your information. However, no online platform can fully guarantee security.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to your data.
  • Correction: Correct any inaccurate or incomplete information.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Withdrawal of Consent: Where processing is based on your consent, you may withdraw this consent at any time.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For details, see our Cookies Policy.

9. International Data Transfers

As a global platform, your information may be transferred to and processed in countries outside of your own. We ensure appropriate safeguards are in place to protect your data.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting on our website, and we encourage you to review it regularly.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].

ITrustLD By GLOBIX (PVT) LTD, a registered company.

Our Terms of Use govern the opening, use, and closure of your iTrustLD Account and related payment services. Together with any other referenced terms and conditions, they constitute the agreement between you and iTrustLD. Additional terms may apply to specific services, which will be communicated to you when ordering or using these services. We recommend saving a copy of these Terms of Use for future reference. The latest version can always be found on our website. Depending on your iTrustLD Account type, additional terms may apply, which we will communicate to you when necessary. In case of conflict, these additional terms take precedence over the Terms of Use.
Please note that iTrustLD electronic money accounts are not considered bank accounts. By accepting these Terms of Use, you acknowledge that the Srilanka's Financial Services Compensation Scheme does not cover your iTrustLD Account. In the unlikely event of insolvency, there is a potential risk of losing the electronic funds held in your iTrustLD Account.

Terms and Conditions

Copyright © 2024 ITrustLD. All Right Reserved